Contact Ride YourWay

Ready to schedule a ride or have questions? Call us or fill out our contact form to connect with a member of our team. We look forward to speaking with you!

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Proudly Serving Both East & West Michigan

With physical locations on both sides of the state, we are able to serve the greater East and West Michigan area. Questions about your location? Send us a message!

Frequently Asked Questions

Don't see your question below? Send us a message!

Does Ride YourWay only provide rides for medical appointments?

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Nope! Even though a majority of our client requests are for medical appointments, we are able to provide transportation for things like:

Family Gatherings
Sporting Events
Airport Transportation
Day Care

The reasons are limitless!

Why don't I just use a rideshare service/taxi for my transportation needs?

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This is a great question that we are asked often! Simply put, our transportation specialists are vetted, highly trained individuals who specialize in assisting individuals who require transportation assistance.

Each and every Ride YourWay employee has obtained their CPR/First Aid Certification, HIPAA Compliance Training, Fraud Waste and Abuse Training, Bloodbourne Pathogens Training. We also go the extra mile to ensure you’re in good hands by performing yearly Motor Vehicle Record (MVR) reports and criminal background checks on all transportation specialists.

When utilizing rideshare services for your transportation needs, you never know who you’re getting in the vehicle with. There are no certification requirements enforced by these companies, and quality control measures aren’t typically used.

How far in advance do I need to request my ride?

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To ensure our team is able to fulfill your request, we ask that you submit any ride request a minimum of 3-5 days before your scheduled appointment.  

What are your hours of operation?

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Our office hours are from 8:00am-4:00pm Monday through Friday.

However, we are able to perform transports 24/7. Whether you need a ride at 4:00am or 4:00pm, we’ll show up when you need us with a smile on our face each and every time!

What payment methods do you accept?

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We accept cash and all major debit/credit cards.

Can you bill my insurance?

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All customers can request a receipt to submit to their insurance company for reimbursement. However, we do not bill insurance companies directly. If you have insurance coverage under Medicaid or Medicare, please contact your insurance company or case worker directly to request transportation.

Can other family members/caregivers ride along?

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Absolutely! Free of charge, too!

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B2B Partnerships

Are you a medical facility looking for consistent and reliable transportation for your patients? Get in touch with us today about potential partnership opportunities.

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