Removing Transportation Barriers — Together

Ride YourWay’s Impact in 2025 and Our Vision for 2026 

As we step into 2026, it’s worth taking a moment to reflect on what we’ve accomplished— and why it matters. 

In 2025, Ride YourWay removed 27,730 transportation barriers by completing rides for  patients, residents, and individuals who otherwise may not have had safe, reliable access  to care. We traveled 1,462,700 miles across Michigan, added 13 new vehicles to our fleet,  welcomed 48 new team members, and continued to earn the trust of our communities  with a 4.9-star Google rating

Those numbers are meaningful—but the real impact lies in what they represent. 

Every mile driven meant someone getting to dialysis, cancer treatment, behavioral health  placement, a follow-up appointment, or safely home after a hospital stay. Transportation  is not a side detail in healthcare. It is foundational to access, dignity, safety, and  outcomes. 

Transportation Is Not a Commodity 

At Ride YourWay, we fundamentally reject the idea that transportation is “just a ride.” 

For skilled nursing facilities and hospitals, transportation decisions are about far more  than getting someone from Point A to Point B. They directly affect: 

• Patient safety 

• Regulatory compliance 

• Organizational liability 

• Hospital discharge flow and throughput 

• Facility reputation and family trust

Treating transportation like a commodity introduces risk. Treating it like a clinical adjacent service—with standards, accountability, and specialization—creates stability  and confidence across the continuum of care. 

That belief shapes everything we do. 

Setting the Quality Bar: Why National Accreditation  Matters 

Ride YourWay is the only Non-Emergency Medical Transportation provider in Michigan that is nationally accredited by NEMTAC

That accreditation is not a logo—it’s a commitment. 

It means our organization has been independently evaluated across safety, training,  compliance, operations, quality assurance, and governance. It means our partners can  trust that Ride YourWay is not cutting corners or racing to the bottom on price at the  expense of patient safety. 

In 2026, we are leaning into that accreditation in a material, transparent way, helping  facilities, hospitals, and families understand exactly why it matters—and how it protects  patients, staff, and organizations alike. 

Innovating to Solve Old Transportation Problems 

Healthcare transportation has long struggled with the same challenges: unreliable  capacity, staffing constraints, discharge bottlenecks, and inconsistent quality. 

In 2026, Ride YourWay is doubling down on innovation with intention, including: SecureCare Behavioral Health Transportation 

A purpose-built service designed to safely transport individuals who may not be safe to  themselves or others—providing a more appropriate, dignified alternative to police or  ambulance transport while supporting hospital throughput and continuity of care.

Stretcher Alternative Transportation 

Serving medically stable, bed-bound individuals using specialized equipment and trained  teams—reducing unnecessary ambulance utilization while maintaining safety and  compliance. 

Smarter Fleet Expansion 

Rather than expanding everywhere at once, we are focused on right-sized growth— developing fleet and coverage models that solve facility and hospital throughput  challenges without spreading Ride YourWay too thin or sacrificing quality. 

Sustainability Over Hypergrowth 

Our focus for 2026 is simple and deliberate: sustainability

That means: 

• Continuing to deepen relationships with skilled nursing facilities, hospital systems,  and case management organizations 

• Making disciplined, data-driven decisions about where and how we grow • Investing in our people so Ride YourWay remains the best place to work in  medical transportation 

• Raising the quality bar, not lowering standards to win at all costs 

Sustainable growth is what allows us to serve communities for decades, not just quarters. 

Who We Are at Ride YourWay 

At Ride YourWay, our work is grounded in a simple belief: transportation should never be  the barrier that prevents someone from living their best life.

Our Purpose 

We exist to remove barriers that limit access to healthcare, independence, and  connection. We don’t just move people—we provide access to the world with empathy,  professionalism, and purpose. 

Our Values in Action 

Our values show up daily in how we serve our passengers, partners, and team:

Serve Wholeheartedly 

Do the right thing. Show up as your best self. Treat every ride like it’s for your own family.

Growth-Oriented 

Constant improvement—professionally and personally. Innovative, curious, and never  satisfied with “good enough.” 

Clear, Concise Communication 

Transportation breaks down when communication breaks down. We prioritize clarity,  responsiveness, and transparency at every touchpoint. 

Our Long-Term Vision 

Our goal is ambitious and intentional: to remove 1,000,000 transportation barriers by  2032

That vision guides how we grow, where we invest, and how we define success. 

Who We Serve—and How We Help 

Ride YourWay is purpose-built for partners who value quality, safety, and reliability over  lowest-cost transportation

Skilled Nursing Facilities

Transportation that functions as an extension of your care team—with backup and  overflow coverage when internal vans are unavailable. 

Hospital Case Management Teams 

Faster, safer transitions of care that reduce ED boarding, avoid unnecessary ambulance  use, and support behavioral health throughput. 

Private-Pay Families 

A nurse-founded, nationally accredited provider that treats your loved one like family— offering dignity, reliability, and peace of mind. 

Auto & Catastrophic Injury Case Managers 

Consistent transportation, documentation done right the first time, and fewer delays in  recovery. 

What Makes Ride YourWay Different 

Our People 

No one cares as deeply as we do. Our team is connected, driven, and unified around  creating real change in healthcare access. 

Our Story 

Ride YourWay was born from lived experience. Our founder’s personal journey through a  cancer diagnosis shaped the belief that there has to be a better option—and the  commitment to build it with compassion and accountability. 

Our Approach 

We look at transportation from every angle: 

• For patients: empathy, dignity, and safety 

• For providers: improved efficiency, throughput, and financial performance • For communities: healthier systems through better access 

• For our team: a workplace where purpose and passion thrive

All of it is anchored in excellence, national accreditation, and relentless use of data to  improve how we serve. 

An Invitation to Build the Future Together 

As we look ahead to 2026, my ask is simple: 

Connect with us. 

Tell us what’s working. Tell us where transportation is still failing you. Tell us what you want  to see built next. 

This isn’t just about what Ride YourWay wants to do—it’s about co-creating a future where  transportation barriers are removed once and for all

Our vision remains clear: accessibility for all

And reaching it truly takes a village. 

In 2026, we’re ready to listen, partner, innovate, and reach new heights—together.

— 

Tom Sikkema, BSN, RN

Founder & CEO, Ride YourWay